Question 1

What is pullup and how does it work?

Accepted Answer

pullup is a modern event ticketing platform that connects event-goers with hosts. Event-goers can discover events, purchase tickets with secure QR codes, and build their event passport. Hosts can create events, sell tickets, manage guest lists, and use powerful analytics to grow their audience.

Question 2

How much does it cost to host an event on pullup?

Accepted Answer

You can host events for free with unlimited guests. Our Premium plan starts at £4.99/month for ticket sales via Stripe. Premium+ at £14.99/month includes custom stamps. Platinum at £49.99/month adds white-label branding and API access. Every plan includes unlimited guest capacity.

Question 3

What are the ticket fees for event-goers?

Accepted Answer

Our Free tier charges 4% + 50p per ticket. VIP members (£4.99/month) pay 3% + 50p per ticket and get early access. Elite members (£9.99/month) get our lowest fees at 2% + 30p per ticket, plus exclusive event access and cosmetic items.

Question 4

How do QR code tickets and check-in work?

Accepted Answer

Every ticket comes with a unique QR code that hosts can scan using our free mobile app. The QR code updates in real-time to prevent fraud and duplicates. VIP and Elite members get custom-styled QR codes as a premium perk.

Question 5

What is the event passport and stamp system?

Accepted Answer

Your event passport collects stamps from every event you attend. Stamps are automatically added when your ticket is scanned. Hosts on Premium+ and Platinum plans can create custom stamps for their events, making each attendance a collectible memory.

Question 6

Can I resell tickets I can't use?

Accepted Answer

Yes! pullup has a built-in resale marketplace where you can safely sell tickets you can no longer use. All resales are verified and the original QR code is transferred to the new buyer, preventing fraud.

Question 7

How do payouts work for hosts?

Accepted Answer

Hosts receive payouts via Stripe Connect. You can choose to receive funds after each event or on a rolling basis. All transactions are secure and you have full visibility in your dashboard.

Question 8

Is pullup available in my country?

Accepted Answer

pullup is currently available in the United Kingdom, with plans to expand to the EU and North America soon. Sign up for updates to be notified when we launch in your region.

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